Returns & Refund Policy

At Dayglow Online, we strive for complete satisfaction with every order; however, due to the perishable nature of our food products, we can only offer returns or replacements for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim for any compromised goods.

Return Process

• 1.
  Inspect Your Order

  Thoroughly check your package upon arrival for any signs of damage, leakage, or quality issues while the items are still in their original packaging.

• 2.
  Document the Issue

  Take clear photographs of the damaged product and the shipping label to help our quality assurance team process your request efficiently.

• 3.
  Contact Support

  Send an email to [email protected] with your order number and the attached photos within 48 hours of receiving your shipment.

• 4.
  Receive Resolution

  Once your claim is verified, we will issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost.